IS YOUR INSURER DELAYING THE PAYOUT?
If the established deadline for the insurance payout has passed and the matter is still unresolved, don't rush to worry - first it's worth clarifying the status of your case and the reasons for the delay. What can you do? - Contact the insurance company and clarify the status of the case review and the payout timeline. - Document the circumstances of the insured event and keep all documents: the application, correspondence with the insurer, photos and videos, vehicle documents, and other materials. - If needed, LiTRO "AvtoAdvokat" can help arrange for an accident commissioner to inspect and photograph the damage, as well as conduct an independent damage assessment. - If an additional request or claim is needed - "AvtoAdvokat" specialists will help prepare the necessary documents and properly formulate your demands to the insurance company. - If you received a refusal, the service will help you request a written and reasoned decision, assess its validity, and determine further steps. - Keep the inspection results, the appraiser's report, documents from the insurer, and all correspondence - they may be needed for further resolution of the matter. - If the matter couldn't be resolved, "AvtoAdvokat" will provide consultation and help you prepare to file with the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market. Don't know where to start? Contact LiTRO "AvtoAdvokat" - specialists will look into the situation, help document the circumstances, gather documents, and support you at every stage!