Coverage area: Republic of Kazakhstan. Services are provided within the administrative boundaries of cities plus 50 km.
Evacuation in case of breakdown
Unlimited
Towing a car in the event of an accident to a service center or to a storage location.
Зарядка дополнительной аккумуляторной батареи электромобиля
Unlimited
Starting the engine when the battery is discharged
Unlimited
All LiTRO technical assistance vehicles are equipped with professional equipment; our technicians will arrive on site as soon as possible and charge the battery, without harm to the car.
Wheel replacement
Unlimited
The service provides drivers with a quick and reliable solution to problems associated with a damaged or faulty wheel. Our professional technicians carry out a complete wheel replacement, including removing the old one and installing a new one, as well as checking and pumping up the pressure.
Got a flat tire at the worst possible time? Our technicians will quickly arrive and pump up the tire on site - near your home, office or right on the road. Any time of day, in any weather. We work seven days a week and on holidays. All work is performed using professional equipment.
Repairing a wheel puncture with a harness
Unlimited
The tire puncture repair service with a harness is designed for the prompt restoration of a damaged car tire without the need to remove it from the rim.
The process of repairing a tire puncture with a harness is carried out by qualified specialists and includes the following steps: cleaning and preparing the damaged area of the tire, inserting the harness into the puncture, securing the harness and ensuring tightness.
This method provides fast and effective tire retreading, allowing the driver to continue driving safely on the road.
It is important to remember that repairing a tire puncture with a harness is a temporary solution, and after it is carried out, it is recommended to carry out a better repair in conditions of vulcanization or tire replacement.
Warming up any type of engine with a heat gun. Fast and risk-free.
Our technicians will keep your car running in any weather!
Information support
Unlimited
Information support
Contact LiTRO and our technicians will deliver fuel:
- gasoline or diesel fuel only from reliable and proven fuel stations
- the arrival time of a roadside assistance vehicle will be on average 30 minutes
- payment for the cost of gasoline is carried out on the basis of a fiscal receipt from the fuel station
On-site technical advice
Unlimited
If you have problems with your car and you do not know the reason, our specialists will provide a technical consultation service with a visit to the location of your car. The master will determine the problem and offer a solution.
Getting the vehicle back on the road in the event of an accident
Unlimited
The service includes prompt assistance in safely extracting and placing the car onto the road or a tow truck.
Legal advice by phone
Unlimited
Technical advice
Unlimited
Step-by-step instructions from a specialist over the phone, which will allow you to independently troubleshoot the simplest faults, or get a qualified answer to a question related to the operating features of the car.
Booking for technical inspection
Unlimited
Booking for technical inspection
Medical consultation
Unlimited
Consultation on medical services
- advisory and reference assistance and routing of the client according to indications to Mediker medical centers.
- making an appointment with a doctor, referral for a telemedicine consultation.
- 15% discount on the initial doctor’s appointment
Note: 24/7 you will be able to receive information about doctors’ appointment schedules and medical center services for all types of diagnostics and treatment provided by Mediker Group of Companies.
List of documents for the insurance company
Unlimited
List of documents for the insurance company
Consultation on the aftermath of leaving the scene of a collision
Unlimited
Consultation on the aftermath of leaving the scene of a collision by driver
Provision of a certificate from Kazgidromet
Unlimited
Provision of a certificate from Kazgidromet
Booking for seasonal tyre change
Unlimited
Booking for seasonal tyre change
Travel consultation
Unlimited
Selecting the desired holiday destination, a favorable season and a suitable hotel are the most important criteria for a successful holiday. Travel - consultation will help you find out what you need to know before the trip: what to take with you, what features this resort has and what your vacation in this place will be like.
• Tourist destination guidance
• Detailed information about the seasonality of countries
• Information about visas, vaccinations, insurance policies and necessary documents for travel
• Lifehacks for travelers: interesting locations, festivals and concerts of world stars.
Enjoy the holiday of your dreams. Travel to any corner of the world with Rich Travel!
Booking for a car wash
Unlimited
Booking for a car wash
Booking for car services (detailing, polishing, etc.)
Unlimited
Booking for car services (detailing, polishing, etc.)
Assistance in choosing the price of fuels and lubricants at petrol stations
Unlimited
Assistance in choosing the price of fuels and lubricants at petrol stations
Supply of technical fluids
Unlimited
You can order from us the delivery of any technical fluids necessary for topping up your car: antifreeze, oil, washer fluid, etc. The cost of technical fluids is paid additionally based on a fiscal receipt.
Car evacuation in case of breakdown
Unlimited
Towing a car in case of a breakdown that cannot be repaired on site.
Evacuation of an electric vehicle due to battery discharge
Unlimited
Towing a car when the battery is discharged to the location of an electric charging station or to a storage location.
Consultation in case the client's vehicle is towed to an impound lot by the patrol police officers
Unlimited
The service is available from Monday to Friday from 9:00 AM to 6:00 PM. If the service is requested outside working hours, our legal consultant will contact you on the next working day.
Control of deadlines for submitting documents to the court
Unlimited
Monitoring the timing of the transfer of documents from the police to the administrative court, as well as verifying their correct completion
Protection of interests in case of damage to a car in an accident
Unlimited
Carrying out work to establish the actual amount of damage caused (consultation, collection of documents, their analysis), receiving insurance payment (correspondence with the insurance company), recovering damages from the culprit of the accident in court/pre-trial order, including other expenses incurred as a result of the accident (procedure for monetary compensation for damage to the owner of the car, appealing compensation in court (1st instance). In addition, a notarized power of attorney and a service agreement are required